Borrowing Materials

Your guide to accessing the Library collection

All Library visitors can use the books, magazines, and other materials while in the Library. With a library card, you can check them out and take them home with you. Don’t forget about our eBooks and our online collection, accessible through your computer.

If you can’t find what you’re looking for, please make a request. Details about borrowing follow, and if you have any questions, please contact Public Services at 905-775-3328 ext. 6100.

Get a Card

If you go to school, live, work, or own property in Bradford West Gwillimbury you are eligible for a free library card, which must be presented to borrow materials. To obtain a card, visit the Service Desk at the entrance of the Library. We require identification with a local BWG address.

  • Driver's licence
  • Utility bill
  • Employment – pay stub
  • School – report card
  • Title / deed – land ownership

Loan Periods

For DVDs, Quick Reads, Playaway Views, Launchpads, and specially marked material the loan period is 7 days. The loan period for Quick Flicks is 3 days. For most other items, the loan period is 3 weeks.

Lost Card

If you have lost your card, we require identification in order to issue a replacement. Contact the Library immediately to report a lost or stolen library card. You are responsible for anything borrowed on your card until it has been reported lost or stolen.

Password

When you receive your library card, you will be given a secure password. This allows you to access our computers, online collections, and your personal account via the library catalogue.

Place a Reservation

You can place holds on most items in our collection. We'll notify you by email or phone when your items are ready for pickup. Once notified, you’ll have five days to pick them up from the self-serve holds shelf.

Note: Only the card that placed the hold—or a linked card—can be used for checkout.

Managing your Account

Cancelling Reservations

  • Log into My Account.
  • Click Reservations to see your list.
  • Select the items and click Delete Selected Reservations.

Changing Your Password

  • Select Change my password in your account.
  • Enter your current password, then enter and confirm your new one.

Renewals

You may renew a book or CD up to 5 times (3 weeks each) if there are no other requests.

  • In My Account, choose Loans/Renewals.
  • Click Renew Selected Items.